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Frequently Asked Questions
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How long do your balloons last?Harbor Balloons uses professional quality balloons and materials, however, some may deflate or pop sooner than others. This depends on factors such as weather, exposure to hot or cold conditions, children, pets, and different surfaces. We cannot guarantee your balloons will last once they have been delivered or picked up. If kept indoors, balloons could last from 7 days up to a month or more when in a controlled environment. Helium balloons can last up to a few days and sometimes longer if kept indoors. Outdoor helium balloons will last 1-2 days at best.
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Is there an order minimum?Not at all. We're happy to offer decor for all budgets and you can choose from our grab n' go options in order to save on delivery/installation fees. Please be advised that all orders under $150 are subject to a flat $35 delivery fee.
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How long in advance should I reach out to book?You can never reach out too soon! But please allow us at least 2 weeks in order to gather materials and come up with the perfect design for your event.
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My party is this weekend - can you still help me?We understand the need for these last minute details and are willing to help as much as we can! Please fill out our inquiry form to get started and check out our grab n' go information for an easy, quick pickup option.
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Delivery & Installation FeesThere will be a minimum 20% fee added to all subtotals for deliveries over $150. Delivery prices may vary depending on location and the need to return for tear down. Orders under $150 can be picked up in the 98335 area or delivered for a minimum of $35 on weekdays only.
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Do you require a deposit to book?Yes. Once your inquiry form is submitted we will discuss the details of your event which will be written up and sent to you as an estimate. Once approved, we require a 50% deposit which secures your event date and time.
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Are there refunds for cancelled events?Deposits are non-refundable. However, if you notify us at least 7 days prior to your event, your payment can be used for a future booking. Any cancellations within 7 days cannot be transferred to other bookings, as we've likely begun prepping for your event.
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